Shipping policy
MX Factory Pro Shipping Policy
Shipping Policy
Thank you for visiting and shopping at MX Factory Pro.
Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your
order, we will contact you via email or telephone.
PRE-ORDER PRODUCTS SHIPPING
Any products purchased on a pre-order basis will be dispatched on or around the date stated on our website, please check our website for details.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method Estimated delivery time Shipment cost
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your
tracking number(s). The tracking number will be active within approximately 24 hours.
Customs, Duties and Taxes
MX Factory Pro is NOT responsible for ANY customs and taxes applied to your order. All
fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
MX Factory Pro is not liable for any products damaged or lost during shipping. If you
received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently ship to most countries.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for
returning your order.